Customer Case Studies

 

See how we’ve helped businesses of all sizes protect lives

 

Trusted by Industry Leaders Across Australia

Our Customers

Partnering with Australia’s Leading Organisations to Save Lives

At AED Authority, we are proud to partner with Australia’s most trusted organisations to deliver life-saving defibrillator solutions.
From national fitness brands to major corporations and community groups, businesses of all sizes rely on our expertise to implement high-quality AED programs tailored to their needs.
Explore the case studies below to see how AED Authority is helping organisations across Australia improve cardiac safety and save lives.

4. Kmart
4. Kmart
4. Kmart

Our partnership with Bunnings Warehouse.

Bunnings Warehouse is an Australian household hardware chain and the leading retailer of home improvement and outdoor living products.

 

370+ store rollout

Rolled out the initial AED program placing defibrillators in 372 stores across Australia.

Ongoing support

Managed the Bunnings AED program since 2017 and continue to provide ongoing support to all sites.

Developing plans

Developed and managed the rollout plan and ongoing AED requirements company wide.

 

Our partnership with Kmart.

Kmart Australia Limited is an Australian chain of department stores owned by the Kmart Group division of Wesfarmers

 

120+ device rollout

We were engaged to manage the initial rollout of 123 AEDs across Australia and New Zealand.

 

Preferred supplier

Chosen as the preferred supplier for installation of additional defibrillators and the replenishment of aged consumables.

 

Additional needs

Developed custom guides and instructional collateral for Kmart sites.

 

AED Authority were easy to work with, professional and supportive. Our installation rollout plan was complex and widespread, AED Authority were able to organise installation of close to 100 units across Australia and New Zealand within a couple of weeks. The team is very responsive and friendly.”

Conor Duffy - National Injury and Wellbeing Manager - Kmart

Our partnership with Snap Fitness.

Lift Brands is an international franchise organisation and leading innovator in the fitness industry encompassing Snap Fitness, Fitness On Demand, 9Round and Fitstop. They have been an AED and Concierge customer since 2015.

 

300+ device rollout

Rolled out an AED program placing defibrillators in over 300 Australian and New Zealand locations.

 

Helping to educate

Worked collaboratively with Lift Brands on franchisee outreach and education to increase participation in the AED program.

 

Online portal

Established an online training portal that manages and registers new and annual refresher device training.

 

Additional needs

Incorporated other workplace safety administration into the portal, including registration and reminders for panic alarms.

 

 

Since 2015 AED Authority has been an excellent partner in assisting Lift Brands and its Snap Fitness franchises to have shock ready AEDs in their fitness clubs. AED Authority consistently worked with us to ensure that franchises have the appropriate support and are educated in AED use and maintenance.

Martin Pearce - Franchise Governance Manager (Lift Brands) - Snap Fitness

Trusted since 2014

The authority in AED sales and management programs.

We focus on delivering the highest quality service and most competitively priced products in the defibrillator market. We look forward to helping you include AEDs in your safety and emergency program and making your space heart safe.

Warrnambool Tennis Club

” Thank you for the exceptional service Samantha…”

Honeywell (Victorian County Court)

” I can’t remember the last time I encountered such flawless and prompt customer service…”

Joadja Distillery

“You were very helpful and thanks for the very generous discount. I will be sure to recommend your services…”

Albion Park Uniting Church

“Thank you for what has been a very easy and professionally handled process,…”

Parkes Shire Council

” I received the order today and I am very impressed with the service and products…”

Martin Pearce - Lift Brands

“Since 2015 AED Authority has been an excellent partner in assisting Lift Brands and its Snap Fitness and 9Round franchisees to have shock ready AEDs in their fitness clubs. AED Authority is extremely prompt in providing advice, especially related to incidents or maintenance associated with the AED units. They are happy to jump on the phone and provide one on one assistance which sometimes occurs in the aftermath of a medical incident.”

Barwon Valley Woodwrights

“Hi Grant,

 Thank you for your follow up letter and the information  you have provided to assist us with correct management of the defibrillator.

 It arrived safely and is now installed  and operating.

 We have found your firm excellent to deal with. Samantha has been both positive and efficient and you have been very helpful in getting us underway”…

Women’s Housing

” Just wanting to extend my thanks to Grant who was so knowledgeable and helpful in our phone call today…”

Murphy Schmidt Solicitors

” Thank you very much for updating me on the progress of our order. You have been an amazing help and we are happy to see our package on the way.

We will certainly use your services in the future should we need anything else…”

WorkSafe

I want to thank you Sam & Grant for the great support and responsiveness you have provided during this process. It’s not always easy to keep up with so many communications and questions. It has been a true pleasure working to get the supplies we need with you. ..”

Abermain Mission Hall Church

” Thanks for your customer service and kindness  It really is appreciated….”

Rotary Club Cooroy

”  The defibrillator will help ease the community’s concerns in the event of a serious cardiac incident…

Once again, thank you for your assistance in this matter.”

Total Concept Security

” Your level of service and assistance has been fantastic, and it’s a pleasure dealing with you…”

JABIRU CARAVAN & RV CLUB

”  Thank you Sam and Paul for your wonderful service, it has made the purchase of the defibrillator as stress free as possible for me.”

testimonials

Trusted by 1000+ customers since 2014.

The authority in AED sales and management programs. We focus on delivering the highest quality service and most competitively priced products in the defibrillator market. We look forward to helping you include AEDs in your safety and emergency program and making your space heart safe.

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